Freedom of Information

Title
Complaints timeframe and compliance
Reference Number
RF24-009
Request Details

  1. Please provide the Trust's target time frame for responding to complaints.

  2. The total number of complaints received so far during 2023/24.

  3. The proportion of complaints responded to within:

a. 60 days
b. between 60 and 90 days
c. between 90 and 120 days
d. more than 120 days.

Response
  • rf24-009-response.pdf
    • Date of Disclosure
    23/01/2024